North London Muslim Housing Association

Introduction

North London Muslim Housing Association is the largest Muslim led housing association in the UK. NLMHA emerged in response to the needs of the Muslims for social housing, and has developed into a significant provider of housing to meet the needs of the Muslim Community.

think Benefits

• Reduction of Downtime
• Speedier resolution to problems
• Added accountability and responsive service levels
• More secure and robust network, capable of further expansion
• Network is up to date and runs modern applications at optimum levels
• Increase organisational efficiency
• Faster access to information
• Increased IT skills for all internal staff.
• Peace of mind

Problems

• Network provider has not been responsive in dealing with problems
• Network provider has not been proactive or providing any consultancy
• Inefficient network maintenance
• Semi Effective Backup strategy
• Require consultancy on procurement of new server
• Require consultancy on procurement for internal mail server
• Require consultancy of backup strategies
• Require upgrade of software across network

think Solution

• All the information was backed up from every computer including the old server
• The server was configured with correct permissions and high levels of security
• Mail Server was installed and configured
• A Tape autoloader was purchased and installed on the network to address all archiving and retrieval of data
• A network support contract was has been arranged for unlimited remote and onsite maintenance & training

think Approach

• 2 Engineers were used to audit the network and collect all requirements, software and hardware on the network
• A proposal was provided highlighting all procedures and timelines
• The network was installed during off peak hours and with minimum downtime during office hours

Proposed setup

• 17 Computers
• 1 Backup Server
• 2 Scanners
• 4 Network Printers
• 1 Fax
• 17 Staff
• 1 Remote sales staff requiring remote email access, server access and access to the database software.

Technologies used

• Upgrade to Windows Server 2003
• Implementation of Exchange 2003
• GFI Email Security suite

Server 2003, Exchange 2003, GFI, SDM, Dell, Canon, HP, Norton, Veritas